MochaHost - Mid-Year Customer Survey Results

Overall are you happy with Mochahost?

Would you recommend Mochahost to a friend?


Overall do you think you have received value for money?

Billing - How would you rate your experience with Mochahost in this area?


How reliable has your hosting account been with Mochahost?

What is your experience dealing with their technical support department?


How easy has it been to administer your site?



We received almost a perfect score (4.5 out of 5) from cnet, and have been included in their Best Hosts of 2021 listing. Below is a quote from the official editorial review on cnet:

"The company has a wide range of offerings, but by far, the stand-out feature MochaHost provides is a 180-day money-back guarantee. That's the best we've seen so far, and it removed just about all of the risk from any hosting experience.

Overall, we were impressed with how customer-centric the company's offerings are. For example, unlike some of the hosting providers we've profiled (and deducted points from), MochaHost's published prices don't balloon once you've settled in with their service. They have a lifetime price-lock guarantee

They got other customer-centric bonuses for 24/7 support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need), a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software."

The complete review is available at:

https://www.cnet.com/web-hosting/