Please submit all of the required info below.

I understand that by submitting this form my account (this applies ONLY if you are canceling hosting account and NOT an addon/domain/etc) will be terminated and all data will be lost including any previous backups for my account.

Once you complete the form you will receive an automatic e-mail reply which will contain a ticket ID which you can use for tracking of your cancellation/refund request

Please note that the cancellation/refund request may take up to 7 business days to be processed on our end - however your account cancellation/refund date will be the same date you have requested the refund.

Please do NOT chargeback your credit card/PayPal since this will further delay your refund processing time.

All Cancellation Requests are processed by our Billing Department through normal business hours:

Monday-Friday, 6:00am UTC to 9:00pm UTC.

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