Please submit all of the required info below.

I understand that by submitting this form my account will be terminated and all data will be lost including any previous backups for my account.

Once you complete the form you will receive an automatic e-mail reply which will contain a ticket ID which you can use for tracking of your cancellation/refund request

Please note that the cancellation/refund request may take up to 7 business days to be processed on our end - however your account cancellation/refund date will be the same date you have requested the refund.

Please do NOT chargeback your credit card/PayPal since this will further delay your refund processing time.

All Cancellation Requests are processed by our Billing Department through normal business hours:

Monday-Friday, 6:00am UTC to 9:00pm UTC.

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